Warranty Information

Home Warranty Information For Windows & Doors
Scientifically Proven to Stand the Test of Time*

A lot of things can change in 20 years. Your windows shouldn't be one of them. Our warranty is our promise to you. Every Renewal by Andersen® warranty is backed by extensive testing. In fact, we recently tested Renewal by Andersen® windows that had been professionally installed more than 20 years ago. These windows withstood over two decades of extreme Minnesota weather** - brutally cold winters, hot humid summers and everything in between.

These performance tests found something truly incredible. After all those years, enduring some of the biggest weather swings Mother Nature can dish out, in real situations, operated by real people, our windows still opened and closed as easily as the day they were installed*** and they still looked brand new.

Take a look at our warranties below. If you have any questions, please feel free to call Richmond Window any time! Our friendly team will point you in the right direction.

*Based on testing of 10 double-hung units per ASTM E2068 20 years after installation. **Based on testing of 10 double-hung units per ASTM E2068 20 years after installation. ***Based on testing of 10 double-hung units per ASTM E2068 20 years after installation.
Limited Warranty for
Installations before May 1st, 2016
Limited Warranty for
Installations after May 1st, 2016
Limited Warranty for
Installations after January 1st, 2022
Richmond Window is among the leading full-service window replacement companies

“I highly recommend Richmond Window for your next window and door project. We are extremely pleased with our Renewal by Andersen windows which were installed flawlessly with every detail addressed. From the awesome sales experience to the exceptional installation, everything was done professionally and skillfully. Richmond Window was not satisfied until we were satisfied. I can’t say enough about the great job they did.”

Scott J.

“I highly recommend Richmond Window Corp. Best of the Best is all I can say, the product (for us 7 windows and 3 sliding doors) is superior to anything we have had in the past. The service provided, was unbelievable, professional, always on time and done with perfection. The salesperson, the men doing the measuring, the installers, I can only say – If you want the best, call these people and you will get the best from the beginning to end. From very satisfied customers in Varina, Henrico County.”

Sue & Heath M.

“We just had three 23-year-old failed sliders replaced. We have used Renewal by Andersen for a previous home and found the product superior. The Install Team Customer Service was exemplary. Everyone at Renewal by Andersen is on the same team and that team is all about exceeding our expectations as customers. The installers were impressive, knowledgeable, and assured the product install was perfect. We hope to use this Renewal by Andersen team for window replacements in the next year. Job well done, Ricky and Team!”

Jolene N.

“Very nice windows. The entire process from sales through installation was clearly explained. Each person we encountered was pleasant and very willing to listen and explain any questions. The installers were careful, considerate, quick and cleaned up well.”

Kevin S.

“My installers were great! They were very neat and tidy, not leaving any mess at all. Friendly, courteous and I could tell that they loved their jobs! My Design Consultant is also great. He checked with me numerous times throughout the process and was always prompt in responding to questions. I love my new windows and doors! (I can’t wait to see my electric bill go down either!)”

Tawna W.

“I had a fantastic experience. From the beginning to the end. Professional and knowledgeable. I have historic windows and needed to receive permission from the local commission. the team at the company helped me with preparing and presenting at the meeting. The installations were seamless. The crew were professional and kind. Cleaned up after the work.”

Maria T.

Review aggregator survey of 5-star reviews among leading full-service window replacement companies. December 2020 Reputation.com
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